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From 9 - 10 September 2021

From 9 - 10 September 2021

Buy Your TicketBuy Your Ticket
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The Premiere Digital Event for the DIY Industry

The Premiere Digital Event for the DIY Industry

Full ProgrammeFull Programme
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The Roadmap to Recovery: Business after Covid-19

The Roadmap to Recovery: Business after Covid-19

Full ProgrammeFull Programme

The 2nd Virtual DIY-Summit will start in:

9-10 September 2021

Enjoy all presentations of the virtual event live or on-demand

Online Networking

Meet top managers and interact with them online

Global DIY-Network

Get free access to our international network of retailers and manufacturers

1st Virtual DIY-Summit 2021

The Premiere Online Event for the Home Improvement Industry

The first edition of the Virtual DIY-Summit will take place from 9 - 10 September 2021. Join our digital event and be part of the most exclusive network of executive managers in the Home Improvement industry!

The Virtual DIY-Summit is the world’s major event where retailers and manufacturers from the home improvement and garden centre industry have the opportunity for an exchange of views of current and future developments within the global market. This event is being jointly hosted by the leading DIY professional organisations, EDRA (European DIY-Retail Association), HIMA (Home Improvement Manufacturers Association), and ghin (Global Home Improvement Network).

During this event delegates will be able to attend online seminars, interact with each other, share ideas in our social stream, showcase their products and innovations, access a directory with the most important decision-makers in our industry, meet the most relevant home improvement retailers, download market studies, among other benefits.

PROGRAMME

1st Virtual DIY-Summit / 9 - 10 September 2021

09.09.2021 : DAY 1 - Welcome Address
10:00 - 10:10

Welcome and Introduction

  • John W. Herbert  
  • Global DIY-Network

10:10 - 10:20

Presidents Welcome

  • Reinhard Wolff   Sergio Giroldi  
  • Global DIY-Network

09.09.2021 : Customer Experience in DIY
10:20 - 10:50

The Future Home

  • Tim Chuah  
  • Global DIY-Network

Our relationship with the home has been fundamentally changed by the pandemic. Our home has now become a “hygienic sanctuary” where an increasing number of activities happen. With space a constraint, versatility of the living space has become a core focus for future home designs. At the same time, we also approach an inflection point for sustainable technologies that reduces our climate footprint and monthly bills. This makes scale inevitable for the same reasons it was long resisted: economic reality. Euromonitor to introduce the DIY industry to the shape of the future home through eight topics lenses, highlighting both opportunities and threats provided by change to domestic conditions short, medium, and long term.

10:50 - 11:20

The Joy of CX: Why the Customer Experience is everything

  • Ken Hughes  
  • Global DIY-Network

This speech is an entertaining and informative look at the modern consumer and their expectations, how and why the bar has been set high for CX and what your brand and business should be considering. Don’t be caught scratching your head, wondering why your business has lost share, muttering ‘what the FUCX’?

11:20 - 11:30

Meet other Delegates Online

  • Networking Break  
  • Global DIY-Network

Use the Global DIY-Network to contact other executive managers from the Home Improvement industry.

Speakers

1ST VIRTUAL DIY-SUMMIT / 9 - 10 SEPTEMBER 2021

Stefan Weigel

Director Marketing - R&D, wolfcraft

Maurizio Beolchi

Area Vice President, Consumer Business Group, 3M

Thierry Garnier

CEO, Kingfisher plc

Michael Schneider

Managing Director, The Bunnings Group

Erich Harsch

CEO, Hornbach Baumarkt AG

Sebastian Gundel

Chief Customer & Digital Officer, OBI

Jim Inglis

Ex-Executive Vice President, The Home Depot

Tim Chuah

Head of Global Consumer Appliances Research, Euromonitor

Jorma Rauhala

Deputy CEO, Kesko

Christina Stathopoulos

Adjunct Professor, IE Business School

Andrew Griffith

Member of the Parliament

Victoria Neuhofer

Sales Director, Neuhofer Holz / Founder of DAMN PLASTIC

Ken Hughes

Consumer & Shopper Behaviouralist and CX Strategist

Sergio Giroldi

CEO, OBI / President EDRA

Reinhard Wolff

Managing Partner, wolfcraft / President, HIMA

John W. Herbert

General Secretary EDRA/GHIN / Chairman Global DIY Summit

WHY SHOULD YOU REGISTER?

Be part of an exclusive community

The most important executive managers in the home improvement industry belong to this network

Arrange online meetings

Contact other executive managers using our 1:1 virtual meetings application

Meet the buyer

Meet retailers in any of our online networking activities

Attend online seminars

Get first hand information about the home improvement market

Watch our DIY retail interviews

Learn how the CEOs in our industry are coping with the global crisis

Showcase your products in our social network

Get access to our social stream where you can share views and learn from other executive managers

Get access to our delegates list

Discover who are the people taking decisions in our industry

Download exclusive studies

Get access to exclusive studies and increase your knowledge about the DIY market

Watch Virtual Store Tours

Visit the most innovative retail stores worldwide

Attend the Global DIY-Summit online

Watch online all sessions of the 8th Global DIY Summit 2021

Tickets Virtual DIY-Summit

*PLEASE NOTE THAT WE WILL VERIFY THAT THE INFORMATION YOU PROVIDE IS CORRECT.

General Public

495
  • + VAT
  • INCLUDES:
  • Virtual DIY-Summit (Sep 2021)
  • and Global DIY-Network
Buy Ticket

HIMA Member

395
  • + VAT
  • INCLUDES:
  • Virtual DIY-Summit (Sep 2021)
  • and Global DIY-Network
Buy Ticket

EDRA/GHIN Member

395
  • + VAT
  • INCLUDES:
  • Virtual DIY-Summit (Sep 2021)
  • and Global DIY-Network
Buy Ticket

Sponsors

1st VIRTUAL DIY-SUMMIT / 9 - 10 SEPTEMBER 2021

THANK YOU FOR SUPPORTING THIS NEW VENTURE

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