Terms and conditions


The Global DIY Summit is the world’s leading event for retailers and manufacturers from the home improvement and garden centre industry. It is a unique opportunity to exchange views on current and future developments within the global market with the industry’s key players. The Summit is being jointly hosted by the two leading European DIY professional organisations, EDRA (European DIY Retail Association) and fediyma (European Federation of DIY Manufacturers), and the first global representation for the DIY trade: ghin (Global Home Improvement Network).

1. Global DIY-Summit

The Global DIY Summit is organised and managed by fediyma EDRA Kongress GmbH, registered in Germany with registration number HRB 74800. The congress fee includes all documentation, lunch and refreshments on all days, including the “Get Together” and Gala evening.

2. Booking

2.1 Only companies and commercial businesses of any legal form can attend the Global DIY Summit and can request delegate places. Private individuals have no access to the Global DIY Summit.

2.2 You only may request a delegate place for a named participant at the Global DIY Summit online, by completing the online booking form and submitting it (“Booking Request”).

2.3 All booking requests at the Global DIY Summit are subject to availability. If you have completed your booking request correctly in accordance with the terms of this Agreement a confirmation email will be sent to the given participant’s address within 12 hours.

If there is availability at the Global DIY Summit a second email with the invoice will be sent to the given participant’s address within 24 hours from the booking request. Your booking is confirmed when we send this email with your invoice (“Booking Confirmation”).

If there is no availability at the Global DIY Summit we will send an email to the given participant’s address within 3 working days from receipt of your booking request informing you of the situation (“Booking Rejection”).

3. Fees and Payment

3.1 Fees are set out on the booking form and the Global DIY Summit website.

3.2 All fees are subject to local taxes where appropriate.

3.3. Payment may be made by either (i) bank transfer immediately upon receipt of invoice., or by (ii) credit card. We do not accept payment by cheques.

3.4 If you pay by bank transfer please use the bank account details below. The only currency for the payment amount is the Euro (EUR). You are responsible for paying all bank charges (sender pays costs). A payment reference should be included with your payment.

Account Name: fediyma EDRA Kongress GmbH
IBAN Number: DE69370400480816723102
Bank Address: Commerzbank AG Köln

If you are paying by bank transfer please email a copy of your remittance advice to info@diysummit.org.

3.5 Once you receive an invoice, you are liable for all payments for your delegate place, whether or not you attend the Global DIY-Summit. Substitute participants may be nominated at any time.

3.6. Participants will be admitted to the congress only if this invoice has been settled in full prior to prior the starting date of the Global DIY-Summit.

3.7 Second and subsequent tickets will receive a 20% discount on the price of the first ticket.

4. Changes to the Global DIY Summit and Cancellation Policy

4.1 It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of the Global DIY-Summit or the advertised speakers. We reserve the right to do this at any time and, where we alter the time and/or location of the Global DIY-Summit, we will provide you with notice of the same. Your ticket will be automatically valid for the new event date/location. In case this new date/location does not suit you, we will offer you a credit for any future edition of the Global DIY-Summit. No cancellations will be admitted and no refunds will be payable.

4.2 If the participant is unable to attend the Global DIY-Summit we allow a substitute participant to attend the event at no extra charge. Please notify us by email to: info@diysummit.org with the name and job title of both the registered participant and the replacement. In case the participant cannot find a subsitute, he/she may postpone his/her participation for the following year.

4.3 We shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses) by participants if we are required to cancel or relocate the Global DIY Summit as a result of an event outside our reasonable control (including, without limitation, due to acts of God, severe weather, fire, explosions, military or terrorist acts (or threats of any such acts), any industrial action or widespread illness).

4.4 Should a participant fail to attend the Global DIY Summit according to 3.6, he/she will be liable for full payments for his or her delegate place.

4.5 No cancellations will be admitted and no refunds will be payable regardless of the reason. In case a participant is unable to attend and gives us notice of such situation before the event has started, article 4.2 will apply.

5. Content

5.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the Global DIY Summit (including but not limited to any audio or audio-visual recording of the Global DIY Summit) (“Content”) is owned by us or is included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant participant for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall ensure that each of your participants shall not):

– upload any Content into any shared system;
– include any Content in a database;
– include any Content in a website or on any intranet;
– transmit, re-circulate or otherwise make available any Content to anyone else;
– make any commercial use of the Content whatsoever; or
– use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

5.2 The Content does not necessarily reflect our views or opinions.

5.3 The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

5.4 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.

5.5 The Global DIY-Summit and all of its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio) are owned by fediyma EDRA Kongress GmbH or other providers of such material, and are protected by German and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.6 These Terms of Use grant the Delegate personal, non-exclusive, non-transferable, revocable license to access and use the Global DIY-Summit. The Global DIY-Summit and its content may not be modified, transmitted, reproduced, published, licensed, transferred, sold or used for any other commercial purpose without prior written approval. Failure to observe these conditions will result in respective repercussions.

5.7 This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Liability

6.1 Subject to Clause 6.4, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to the Global DIY Summit, shall be limited to the price paid by you in respect of the applicable Confirmed Booking.

6.2 Subject to Clause 6.4, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.

6.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your participants) during or otherwise in relation to the Global DIY Summit.

6.4 Nothing in this these Terms and Conditions shall limit or exclude either party’s liability for:

– death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors;
– fraud or fraudulent misrepresentation; or
– any other liability which cannot be limited or excluded by applicable law.

7. General

7.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions, including without limitation any booking form) contains the entire agreement and understanding between us and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.

7.2 You acknowledge that in booking a delegate place you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.

7.3 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

7.4 You accept that communication with us may be electronic. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

7.5 Save as set out in Clause 4.2 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.

7.6 You acknowledge and agree that whilst we may refer you to accommodation providers in connection with your booking for a delegate place, we are not responsible for (i) the provision of accommodation, (ii) the quality or appropriateness of the accommodation, and (iii) (subject to Clause 6.4) any loss or damage you may suffer or incur as a result of your use of the accommodation. You acknowledge and agree that we are not acting as agent on behalf of any accommodation provider in respect of any booking you make with an accommodation provider. Further, you acknowledge and agree that any contract for booking accommodation is made between you and the relevant accommodation provider.

7.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of Germany and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of Germany in respect of any dispute which arises hereunder.

8. Privacy Policy

You agree (and shall be responsible for ensuring that each of your participants consent to the fact) that we shall be able to use information you provide to us to prepare and distribute a delegate list, an event mobile app and for our internal communication.

8.1 You agree (and shall be responsible for ensuring that each of your participants consent to the fact) that we shall be able to use information you provide to us to prepare and distribute a delegate list, a mobile app, an online platform and for our internal communication.

8.2 For a better user experience, while using our Service, we require the Delegate to provide us with certain personally identifiable information, including but not limited to contact information, professional details, profile information, unique identifiers, and other types of personal data identified in the Data Protection Laws, and/or documents, images, or other content containing Personal Information provided. The information that we request will be retained by us and used as described in this privacy policy.

8.3 Our Services allow messaging and sharing of information in many ways, such as your profile, articles, group posts, links to news articles, job postings and messages. Information and content that you provide, share or post may be seen by any other Delegate.

8.4 Information that is collected automatically includes:

– Cookies: We may use cookies in the operation of our Solution. We may use cookies to keep track of your preferences. Information contained in a cookie may be linked to your personal information for this purpose.

– IP Addresses: An Internet Protocol (IP) address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may collect and use your IP address when we feel it is necessary to protect our Solution, websites, customers, or others.

– Log Files: Other information that may be passively collected by us is in the form of logs – files that record service activity. These entries enable us to gather statistics about users’ browsing habits, assess overall service activity, track interest in networking trends, and maintain services’ security. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used only internally and may be combined with data collected via cookies to help us aggregate behavior patterns of registered users.

For further information, questions or comments regarding our privacy policy please contact us at: info@diysummit.org

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