THE ROADMAP TO RECOVERY
9 - 10 SEPTEMBER 2021 / AVAILABLE AT THE GLOBAL DIY-NETWORK
The Future Home
- Tim Chuah
- Global DIY-Network
Our relationship with the home has been fundamentally changed by the pandemic. Our home has now become a “hygienic sanctuary” where an increasing number of activities happen. With space a constraint, versatility of the living space has become a core focus for future home designs. At the same time, we also approach an inflection point for sustainable technologies that reduces our climate footprint and monthly bills. This makes scale inevitable for the same reasons it was long resisted: economic reality. Euromonitor to introduce the DIY industry to the shape of the future home through eight topics lenses, highlighting both opportunities and threats provided by change to domestic conditions short, medium, and long term.
The Joy of CX: Why the Customer Experience is everything
- Ken Hughes
- Global DIY-Network
This speech is an entertaining and informative look at the modern consumer and their expectations, how and why the bar has been set high for CX and what your brand and business should be considering. Don’t be caught scratching your head, wondering why your business has lost share, muttering ‘what the FUCX’?
Meet other Delegates Online
- Networking Break
- Global DIY-Network
Use the Global DIY-Network to contact other executive managers from the Home Improvement industry.
Saving the World – Sustainable Economy: How can Retailers and Suppliers Contribute to a more Sustainable World
- Michael Schneider Jorma Rauhala
- Global DIY-Network
The Future of Home Improvement Retailing following Covid-19
- Erich Harsch John W. Herbert
- Global DIY-Network
Meet other Delegates Online
- Networking Break
- Global DIY-Network
Use the Global DIY-Network to contact other executive managers from the Home Improvement industry.
The Future of Retail: Data as a Differentiator
- Christina Stathopoulos
- Global DIY-Network
Breakthrough Retailing
- Jim Inglis
- Global DIY-Network
Jim will preview his new book which will tell the inside story of how The Home Depot grew from its first few stores in 1979 to become the largest home-improvement retailer in the world today. He will explain the key role that the corporate culture plays in assuring success. This will lead to a discussion of the 10 principles that can be learned to create a high productivity retail business
*ALL PRESENTATIONS MIGHT BE SUBJECT TO CHANGE.
