Frequently Asked Questions (FAQ)

DELEGATES

I was due to attend the 8th Global DIY-Summit in June 2020 – do I need to do anything to ensure my ticket is valid for the rescheduled event?
All tickets for the 8th Global DIY Summit 2020 will automatically be valid for the rescheduled event in June 2021 – you don’t need to do anything. Please expect an email communication in the coming weeks which will provide you with more information.

Why did you decide to change the venue and city of the event?
The change of venue, from RAI Amsterdam to Bella Centre Copenhagen, is due to availability during these dates and, most importantly, to have the necessary space available in case we need to offer you an event compliant with all social distancing measures.

What will happen to this year’s invoice?
In August 2020, you will receive a credit note for this year and the new invoice for next year. If you have already paid, you don’t need to do anything else. If you haven’t paid yet, please wait until you receive the new invoice.

What happens if the COVID-19 crisis is  by June 2021 still affecting travelling and I can’t attend the event?
You will be able to choose between 2 options:
1. Watch it online through our brand new event platform (planned to be launched in October 2020)
2. You can get a voucher for any Global DIY Summit taking place in the future (2022, 2023, etc.)

What is the new platform for the 8th Global DIY Summit?
It is a platform where you will be able to network with other delegates, attend online seminars and masterclasses, interact with other C-level Managers from the Home Improvement industry as in a social network, download market studies and the latest information about our sector, among other advantages. The platform will be running from October 2020 until June 2021 when the onsite event takes place.

Is the new platform included in my previous ticket fee?
Yes, of course. The platform is a service we offer to all delegates and sponsors of the Global DIY Summit who already haver settled their invoices in full.


SPONSORS

I’m a sponsor at the Global DIY-Summit 2020 – will my sponsorship automatically be moved to the rescheduled event in June 2021?
Yes, and we will be contacting each of our sponsors individually to confirm the details over the coming days.

I’m a sponsor and I would like to know what happens next?
The event will start earlier this year as we are launching an online event platform for the event. The timeline we are planning is as follows:

AUGUST 2020
Request all information to all sponsors which will be included in the new Global DIY Summit platform.

SEPTEMBER 2020
Register all delegates from our sponsors who would like to have access to the platform from October 2020.

OCTOBER 2020
Official launch of the Global DIY Summit platform.

OCTOBER 2020 – MAY 2021
Sponsors will have the possibility to network with other delegates, will receive new sponsorship advantages not included in the original contract, will be able to attend/organise online seminars and masterclasses, interact with other C-level managers from the Home Improvement industry as in a social network, download market studies and the latest information about our sector, among other advantages.

9-11 JUNE 2021
The 8th Global DIY Summit 2021 will take place from 9 to 11 June 2021 at Bella Centre, Copenhagen.

Do I have to pay extra for the online platform?
No, as a sponsor you are entitled to have a virtual spot in this platform, which will give your brand more visibility than ever before. This service is included in your sponsor fee. From October on, you will have the opportunity to showcase your products in a unique Home Improvement social network.