Programme 2023

Visions of DIY in the Age of Uncertainty

If 2020 and 2021 taught retailers and manufacturers anything, it’s that uncertainty is the new normal. We’ve seen uncertainty with demand, customer behavior, and the supply chain.

For retailers, the old way of dealing with demand was to buy excess inventory to fulfill stores for a given period. Now, with the impact of COVID-19 and the supply chain crisis, this strategy is unavailable. Likewise, consumer behavior has changed dramatically over the last few years, further challenging our industry’s strategies for fulfilling consumers needs.

These uncertainties within the home improvement retailing industry, however, are just scratching the surface. Now more than ever, it is essential for retailers and manufacturers to tap into the latest trends, listen to their consumers, and invest in the world of technology.

Do not miss the opportunity to participate in the 9th Global DIY-Summit 2023 and share your views on the uncertainties that are plaguing our industry.

At our event you will have the opportunity to meet with top brands and retailers, and to discuss the major trends that will be shaping our industry in 2023. We look forward to meeting you in Berlin!

  • Start Date : 14.06.2023
  • Start Time : 10:00
  • End Date : 16.06.2023
  • End Time : 14:00
  • Address : Sonnenallee 225 - 12057 Berlin, Germany
schedule

John W. Herbert

Store Tour Berlin

Time Schedule

10:00 - 16:30

Hall

Estrel Berlin

schedule

Get-Together 2024

sponsored by Worx

Time Schedule

19:30 - 23:30

Hall

Exhibition Area

schedule

John W. Herbert

Welcome & Introduction / EDRA- GHIN

Time Schedule

09:00 - 09:09

Hall

Auditorium

schedule

Piet de Coninck

Welcome & Introduction / HIMA

Time Schedule

09:00 - 09:09

Hall

Auditorium

schedule

Iñaki Maillard

Introduction to the Summit

Time Schedule

09:09 - 09:12

Hall

Auditorium

schedule

Thierry Garnier

Presidents Welcome / EDRA-GHIN

Time Schedule

09:12 - 09:30

Hall

Auditorium

schedule

Reinhard Wolff

Presidents Welcome / HIMA

Time Schedule

09:12 - 09:20

Hall

Auditorium

schedule

Ira Kalish

The Global Economy and the Post-Pandemic World

Time Schedule

09:30 - 10:00

Hall

Auditorium

schedule

Erich Harsch

Moving Forward

Time Schedule

10:00 - 10:30

Hall

Auditorium

schedule

Networking Break

60 minutes

Time Schedule

10:30 - 11:20

Hall

Exibition Area

schedule

Ken Hughes

Introduction to Customer Experience

Time Schedule

11:20 - 11:30

Hall

Auditorium

schedule

Maike Schnell

The seamless Customer Experience

Time Schedule

11:30 - 11:50

Hall

Auditorium

schedule

Christopher Fink

The seamless Customer Experience

Time Schedule

11:30 - 11:50

Hall

Auditorium

schedule

Steven van Belleghem

The offer you can't refuse

Time Schedule

11:50 - 12:30

Hall

Auditorium

schedule

The Future of Customer Experience

Panel Discussion

Time Schedule

12:30 - 12:45

Hall

Auditorium

schedule

Networking Lunch

80 minutes

Time Schedule

12:45 - 14:05

Hall

Exhibition Area

schedule

Erik Cuypers

Digital Transformation in Retail

Time Schedule

14:05 - 14:30

Hall

Auditorium

schedule

Nick Brackenbury

The Local Future of Online Retailing

Time Schedule

14:30 - 14:55

Hall

Auditorium

schedule

Herman Konings

Forward to Basics

Time Schedule

14:55 - 15:30

Hall

Auditorium

schedule

Networking Break

50 minutes

Time Schedule

15:30 - 16:20

Hall

Exhibition Area

schedule

Christina Stathopoulos

Data Decoded: The Lifeblood of your Business

Time Schedule

16:20 - 17:00

Hall

Auditorium

schedule

Chris Roebuck

DIY in the Age of Uncertainty – Turning Vision into Reality

Time Schedule

17:00 - 17:40

Hall

Auditorium

schedule

Networking Break

Free Time before Gala Evening

Time Schedule

17:40 - 18:45

Hall

Estrel Berlin

schedule

Transfer to Gala Dinner

From Estrel Berlin to Gala Dinner Venue

Time Schedule

18:45 - 19:15

Hall

Estrel Berlin

schedule

Gala Dinner 2024

A delightful evening in one of the most exclusive venues in Berlin

Time Schedule

19:00 - 02:00

Hall

Surprise Venue

schedule

John W. Herbert

Welcome and Introduction

Time Schedule

09:00 - 09:05

Hall

Auditorium

schedule

Erwin van Osta

When The Growing Gets Tough

Time Schedule

09:05 - 09:35

Hall

Auditorium

schedule

Mariano Imberga

A Collaboration Model to Accelerate Innovation

Time Schedule

09:35 - 10:00

Hall

Auditorium

schedule

Ariel Schilkrut

A Collaboration Model to Accelerate Innovation

Time Schedule

09:35 - 10:00

Hall

Auditorium

schedule

Marija Milasevic

Sustainability in Retail: Challenges and Opportunities

Time Schedule

10:00 - 10:25

Hall

Auditorium

schedule

Networking Break

50 minutes

Time Schedule

10:25 - 11:15

Hall

Exhibition Area

schedule

Per Haraldsson

Winning in tough Times – Nordic Discount DIY

Time Schedule

11:15 - 11:35

Hall

Auditorium

schedule

Verónica Valdez

Promart: Driving Growth through difficult Times

Time Schedule

11:35 - 11:55

Hall

Auditorium

schedule

Patricia Grundmann

Retail Media and why it is a Chance for Customers, Brands and Retailers alike

Time Schedule

11:55 - 12:15

Hall

Auditorium

schedule

Takashi Yanase

DX Challenges - Data Analysis and System Modernization

Time Schedule

12:15 - 12:35

Hall

Auditorium

schedule

Jonas Brennwald

How to create an empowering customer experience in an ever-changing world

Time Schedule

12:35 - 12:50

Hall

Auditorium

schedule

Felicitas Then

CIY: Cook It Yourself – My Recipe for Happiness

Time Schedule

12:50 - 13:15

Hall

Exhibition Area

schedule

Networking Lunch

Farewell

Time Schedule

13:15 - 14:15

Hall

Exhibition Area