Programme 2020

The New Normal: Adapting to a Rapidly Changing World

Our world is changing at an accelerating pace. In fact, we can say that disruption is now the new normal. In this business landscape, if companies want to at least survive or even thrive in the present or in the near future, they will need leaders in this world of disruption.

The reality is that business is becoming ever more complex at a greater speed, yet not many leaders feel that their organisations are adjusting or preparing fast enough to handle the next level of change and complexity.

The impact of this disruption is that uncertainty rules. Millennials are the least brand-loyal generation ever, and they have a disposable mindset, but they still drive the economy. Everyone is fighting over the last mile, and technology breakthroughs now happen every three to six months – whereas it used to be once every five or six years.

As a result, it’s difficult to know what’s ahead, what tools you’ll need, what partners make sense, where you’ll need any of them, or how you’ll navigate all this complexity. What’s next? What’s your New Normal?

  • Start Date : 10.06.2020
  • Start Time : 10:00
  • End Date : 12.06.2020
  • End Time : 15:00
  • Address : RAI Amsterdam - Europaplein 24, 1078 GZ Amsterdam, Netherlands
schedule

John W. Herbert

Store Tour Amsterdam

Time Schedule

10:00 - 16:30

Hall

RAI Amsterdam Convention Centre

schedule

Andreas Kerschner

Alibaba - T-Mall Global Workshop: Learn how to sell in China!

Time Schedule

14:00 - 17:00

Hall

D-507

schedule

Nick Botter

Salesforce Workshop: Status of omni-channel in the Retail Industry

Time Schedule

14:00 - 17:00

Hall

D-503

schedule

Awaiting confirmation

Workshop 3

Time Schedule

14:00 - 17:00

Hall

D-504

schedule

Get-Together 2020

sponsored by Worx

Time Schedule

19:30 - 23:30

Hall

Exhibition Areas 1 & 2

schedule

John W. Herbert

Welcome & Introduction / EDRA- GHIN

Time Schedule

09:00 - 09:09

Hall

Auditorium

schedule

Ralf Rahmede

Welcome & Introduction / fediyma

Time Schedule

09:00 - 09:09

Hall

Auditorium

schedule

Iñaki Maillard

Introduction to the Summit

Time Schedule

09:09 - 09:12

Hall

Auditorium

schedule

Sergio Giroldi

Presidents Welcome / EDRA- GHIN

Time Schedule

09:12 - 09:20

Hall

Auditorium

schedule

Reinhard Wolff

Presidents Welcome / fediyma

Time Schedule

09:12 - 09:20

Hall

Auditorium

schedule

Mark Herbek

The US Economy and Amazon – Analyzing the Impact on the US Homecenters / Cleveland Research Company

Time Schedule

09:20 - 09:50

Hall

Auditorium

schedule

Awaiting confirmation

KEYNOTE: You will be surprised!

Time Schedule

09:50 - 10:20

Hall

Auditorium

schedule

Networking Break

50 minutes

Time Schedule

10:20 - 11:10

Hall

Exibition Areas 1 & 2

schedule

Nick Botter

How Redefining Engagement & Reskilling Employees Can Save Retail / Salesforce

Time Schedule

11:10 - 11:35

Hall

Auditorium

schedule

Ken Hughes

The Race for Relevance with the Modern Consumer

Time Schedule

11:35 - 12:10

Hall

Auditorium

schedule

Rik Vera

c2MxEi (Connect to many, engage individuals). The Magic Formula for The New Normal

Time Schedule

12:10 - 12:45

Hall

Auditorium

schedule

Networking Lunch

70 minutes

Time Schedule

12:45 - 13:55

Hall

Exhibition Areas 1 & 2

schedule

Trevor George

What is the Future of E-Retail? As Told by a Top Amazon Seller / Trevco - Blue Wheel

Time Schedule

13:55 - 14:20

Hall

Auditorium

schedule

Tobias Pohl

Re-Invent the Digital Shopping Experience with AI / Google

Time Schedule

14:20 - 14:40

Hall

Auditorium

schedule

Veronica Civiero

Awaiting title of the presentation / facebook

Time Schedule

14:40 - 15:00

Hall

Auditorium

schedule

Victoria Neuhofer

It’s not a f**** disruption – It’s called progress! / Neuhofer Holz

Time Schedule

15:00 - 15:20

Hall

Auditorium

schedule

Networking Break

45 minutes

Time Schedule

15:20 - 16:05

Hall

Exhibition Areas 1 & 2

schedule

Steve Collinge

Introduction "Open Innovation - Giving New Ideas the best Chance of Success"

Time Schedule

16:05 - 16:08

Hall

Auditorium

schedule

Ruud Joosten

Opening Speech "Open Innovation - Giving New Ideas the best Chance of Success"

Time Schedule

16:08 - 16:15

Hall

Auditorium

schedule

Open Innovation – Giving New Ideas the best Chance of Success

Startup Pitch and Panel Discussion moderated by Steve Collinge

Time Schedule

16:15 - 16:45

Hall

Auditorium

schedule

Jamie Anderson

Creative Leadership in a Complex World

Time Schedule

16:45 - 17:25

Hall

Auditorium

schedule

Networking Break

Free Time before Gala Evening

Time Schedule

17:30 - 19:15

Hall

schedule

Transfer to Gala Dinner

From RAI Amsterdam to Gashouder Westergasfabriek

Time Schedule

19:15 - 19:45

Hall

RAI Amsterdam Convention Centre

schedule

Gala Dinner 2020

A delightful evening in one of the most exclusive venues in Amsterdam

Time Schedule

20:00 - 01:00

Hall

Gashouder Westergasfabriek

schedule

John W. Herbert

Welcome and Introduction

Time Schedule

09:00 - 09:05

Hall

Auditorium

schedule

Ralf Rahmede

Welcome and Introduction

Time Schedule

09:00 - 09:05

Hall

Auditorium

schedule

Wayne Visser

Creating Integrated Value: Pathways to Sustainable Transformation

Time Schedule

09:05 - 09:40

Hall

Auditorium

schedule

Dilys Maltby

Putting Purpose at the Heart of your Business / Circus

Time Schedule

09:40 - 10:05

Hall

Auditorium

schedule

Mark Haviland

The Age of Responsibility / Rakuten

Time Schedule

10:05 - 10:35

Hall

Auditorium

schedule

Networking Break

60 minutes

Time Schedule

10:35 - 11:35

Hall

Exhibition Areas 1 & 2

schedule

Paul Martin

Is the traditional Retail Business Model Dead? Retail Trends and Outlook 2020 / KPMG

Time Schedule

11:35 - 12:00

Hall

Auditorium

schedule

Llewelyn Walters

Keynote: Awaiting title of the presentation / Builders South Africa

Time Schedule

12:00 - 12:30

Hall

Auditorium

schedule

Reinier Zuydgeest

Key Consumer Trends in European DIY and How to Deal with these Trends / USP Consultancy

Time Schedule

12:30 - 12:50

Hall

Auditorium

schedule

Joshua Coombes

Farewell Speech: A New Generation of Altruism

Time Schedule

12:50 - 13:15

Hall

Auditorium

schedule

Networking Lunch

Farewell

Time Schedule

13:15 - 14:30

Hall

Exhibitions Areas 1 & 2