DAY 2: 14:20: Jim Inglis: Paradigma Shift – New Growth Through Service Competence
“He who controls the service – will ultimately control the flow of product”
Jim Inglis is a veteran of the Home Center Industry who received the Global DIY Lifetime Achievement award in 2015. Jim has spent over 50 years in the home improvement retail business which included serving as the Executive Vice President of Merchandising and Member of the Board of Directors of The Home Depot in the United States.
More recently, Jim has served as an advisor to numerous home centers such as Sodimac in South America, Hornbach in Europe, Bunnings in Australia, and Komeri in Japan. Jim has served on various company and non-profit boards including the National Kitchen and Bath Association in the United States.